I am new to RPA, Recently I am facing a crazy problem, I have a list box which a user needs to click, then select a value from the dropdowns. I am trying to use BluePrism to select a value from the list by using the ‘Select Item’ action in a navigate stage. I have identified the on-screen element as a list box. However, when I run the stage I get the following error.
Internal: Failed to perform step 1 in Navigate Stage ‘Update Payment Method’ on page ‘Clone Policy’ - Select Item is not implemented for active accessibility elements with role ‘DropList’
I want to be able to pull the payment method into a data item from my process, pass it into this object and then select an item.
Please see screenshot
Thanks & Regards